Getting Started

Basic knowledge of the Iris M system needed to get started taking recordings or analyzing video.

How do I get on the Software Release notification list?
Please email your request to support@rdi-technologies.com and we will add you to the database. When new versions of the Iris M™ software are released, you w...
Mon, 6 Apr, 2020 at 2:50 PM
My camera (hardware) isn't recognized or I get strange behavior in the software the first time the program runs. What could be wrong?
There are several prerequisite software packages installed with the Iris M™ software. Some configure the camera, some the video display. In some cases, your...
Tue, 14 Apr, 2020 at 11:35 AM
I need to record a higher Fmax or Frames per Second than the Acquisition Software will currently allow. How do I increase Fmax?
In order to increase Fmax, you must 'crop" the collected image. The best way is to decrease the vertical resolution (Height) of the image which all...
Thu, 14 May, 2020 at 3:32 PM
How do I extract Files from a Compressed (Zipped) Folder?
In order to save and replay Raw Video files from another location, all of the original files must be transferred and stored in the same location. There will...
Mon, 6 Apr, 2020 at 3:00 PM
What are some of the challenges when recording indoors?
Behavior in Version 2.3 and earlier: Lighting is the biggest challenge when recording inside. Because indoor lighting is typically powered by Alternati...
Mon, 30 Jan, 2023 at 8:29 AM
How long of a recording can I collect?
There is no specific maximum length of recording. It will depend on the available free Hard Disc space on the Acquisition Device. Keep in mind that processi...
Thu, 2 Apr, 2020 at 3:56 PM
When configuring my recording, how important is the accuracy of the measurements for Distance and Focal Length?
Accurate entries for Distance to target and Focal Length are REQUIRED for accurate displacement measurements. Displacement calculations depend on these entr...
Tue, 17 Jan, 2023 at 10:41 AM
There is no picture on the computer screen with the camera connected and the Acquisition Software open. What could be wrong?
Check things in this order: Make sure that the lens cover is removed (OK we'll give you this one, but we had to mention it!) Adjust the aperture s...
Tue, 14 Apr, 2020 at 11:33 AM
How is Iris M™ Software installation controlled?
During installation, the software contacts the RDI Technologies™ server and validates that installation on that computer. This is true for both the Acqu...
Thu, 2 Apr, 2020 at 3:54 PM
What is the Brightness slider for and how do I use it?
The Brightness slider adjusts the brightness of the image by changing the exposure time of the image. The larger the brightness level the longer the exposur...
Mon, 30 Jan, 2023 at 8:48 AM